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DOTS-Planning

AbleVets DevOps Tool suite Planning repo

DOTS Enclave Information

DOTS Tool Outage Update:: 09/20/2022

The DOTS team has resolved the cluster issues causing the recent outage. The majority of tools are back online and returned to original state. Please, let us know if you experience any unintended behavior or if you are still experiencing issues with any of the tools.

Thank you for being a valued member of the VA OIT & part of the DOTS Enclave.

~DOTS Team

Outage 09/19/2022

Hello DOTS Tool Users,

The DOTS team is aware of the outage related to Jenkins, Pagerduty, and Codacy. As we work to remediate this issue as quickly as possible, we encourage everyone to stay tuned to slack, teams and/or the DOTS Announcement page for updates regarding this incident.

~DOTS Team

DOTS Tools and Technology December 2022 Schedule

Hello Tech Enthusiasts,

Here is the DOTS Tools and Technology December 2022 Schedule.

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Offboarding Form 8/12/2022

Hello DOTS Friends,

Thanks for being a valued member of the DOTS Enclave. We are happy to announce that there is now a generic offboarding form in our service desk. This form can be used to request removal from all tools in the DOTS Enclave such as Jira, Slack, DataDog and Zoom, to name a few. Please feel free to use this form going forward as you perform user audits for your team or need to offboard someone who has rolled off the project. Below is a link directly to the form.

https://vajira.max.gov/servicedesk/customer/portal/1/create/714

You can also navigate to the form from the service desk by selecting the options below.

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Jira Communication 7/7/2022

Hello Avid Jira User,

Thank you very much for your continued use and support of the VA Jira instance. We are impressed at the amount and level of complexity observed in the usage of this tool and it’s components.

As noted on the Jira banner, there is a current and unresolved issue occurring in the VA Jira system. The DOTS Team has confirmed with Atlassian that there is a known product issue with Atlassian Server instances. Some of you may have experienced trouble with Jira components. Atlassian has an active item in their backlog to implement a resolution (JRASEVER-15750).

Pending the resolution from Atlassian, as an interim measure, the DOTS Team is going to perform system maintenance which will require application downtime for VA Jira. To ensure little to no disruption to the teams and users of the system, this downtime is scheduled for Friday July 8th after 9pm EST and expected to remain down through Saturday the 9th at 9pm EST. Please plan accordingly to ensure that work is not lost.

More details regarding the issue can be found in attachment.

Thank you in advance for your help and cooperation as we work to ensure the system is working as intended. Please reach out to the DOTS Team at DevOpsToolSuite@va.gov for any questions and/or concerns you may have.

Attachment to VA Jira Communication Detail Information for the Jira Component Issue

Summary: Components are not behaving as intended

Problem: JQL (Jira Query Language) queries for issues return a list of items showing components that are not accessible/visible in the item view screen

Analysis:

Impact: Low – Not all issues and/or users are impacted

Severity: Moderate – This hinders key functions of Jira Software including querying of items in the system.

Max.gov Update 6/2022

The DevOps Tools Suite Team (DOTS) would like to provide additional information on upcoming changes and our roadmap.

As many have heard, Max.gov hosting of Jira and Confluence will be discontinued in December 2023. DOTS has been actively engaged with OMB and the Max team to ensure that we have a plan that allows for continued use of Jira and Confluence at the VA. The team is actively working on a migration plan from Max.gov Jira Server to VA Jira Datacenter, beginning in 2022.

DOTS has developed a migration plan that includes moving data from Max’s Jira and Confluence space into DOTS AWS space in the VA Enterprise Cloud (VAEC). When the migration is completed, DOTS will be facilitating authentication, hosting, and support for all Atlassian products in the DOTS Enclave.

The DOTS team would like to reassure VA Jira end users that we are working diligently to ensure there is little to no interruption to teams working in Jira and/or Confluence. Our goal is to have the migration completed by mid-2023 to ensure that we have enough time to adjust based on impediments that arise during the migration process.

If you have any questions or concerns, please feel free to reach out to the DOTS team via email at Devopsteam@va.gov. In addition, please stay tuned to the upcoming Jira Communities of Practice for additional information.

Below is the proposed timeline that is subject to change

Contact Us

* Email: DevOpsTeam@va.gov
* Portal: https://vajira.max.gov/servicedesk/customer/portal/1/group/3
* DOTS Stream: https://web.microsoftstream.com/channel/39658e15-4041-4893-b825-862cfd189bf2
* DevOps Slack: https://vaoitdevops.slack.com/archives/CH6A5FN3T
* JIRA Slack: https://vaoitdevops.slack.com/archives/CU1EACDKL
* Confluence: https://community.max.gov/display/VAExternal/DOTS+Announcements