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Consumer Growth

Guidance

  • API teams should reach out to the consumer for their projected future usage.
  • API teams should proactively monitor consumer usage and detect unusual activity.
  • API teams should proactively do resource planning.

API teams should be aware of a consumer’s expected growth.

Conduct regular outreach to your consumers and ask what their projected growth is for the next 12 months. In addition, monitor their usage to detect growth or unusual behaviors and malfunctioning software on their side.

Resource planning

API teams should do resource planning for:

  • handling the growth of existing consumers
  • handling additional new consumers
  • necessary maintenance and upgrades to the API

Resources to include in planning are:

  • staffing necessary to support the projected usage
  • infrastructure to handle the projected future number of incoming requests to the API
  • data storage growth
  • security considerations