Bridge clinical decisions & clinical actions

Decisions are most impactful when they are acted upon. When possible, clearly lay out what actions are reasonable or possible to take, help weigh the relative cost and benefit values for each action, and facilitate appropriate steps toward a decision, and then action.

Consider the relationship between decision and action. Distance, whether it is temporal or in break in work- or thought-flow or user interface, may require more orientation and information than actions more closely coupled with decisions. Therefore, preserve context as much as possible, and reflect physician cognition and environmental stressors.

Train the user

Training the user is a design principle that focuses on designing a product or interface in a way that allows users to learn how to use it quickly and easily. By providing clear guidance and support, designers can help users get up to speed on a product or interface faster, which can result in a better user experience.

Practical actions:

Provide onboarding

So that users know how to use your product. Use language that is simple and easy to understand. Avoid using jargon or technical terms that may confuse users.

Use familiar patterns

Using familiar design patterns and interactions can help users feel more comfortable and confident when using a product or interface. For example, using standard icons and menu structures can make it easier for users to understand how to navigate the interface.

Provide clear documentation

Providing clear and concise documentation, such as a user manual or online help center, can help users find the information they need quicker.

Offer feedback and guidance

Offering feedback and guidance as users interact with the product can help them understand how to use it more effectively. This can include providing prompts or suggestions as they complete tasks, or offering tips and tricks to help them get more out of the product.

Design for learnability

Designing the product or interface in a way that supports learnability can make it easier for users to learn how to use it. This can include using a consistent design language, minimizing complexity, and using familiar interactions and patterns.

By training the user on how to best interact with our design system, designers can help users get up to speed on a product or interface faster, which can result in a more enjoyable and effective user experience.