Support clinician’s sense of control, even when control may be limited

In situations where clinicians have total control of their options, as well in situations where clinicians options may be pre-defined or have significant dependencies, present information and options to convey a sense of control. Design for a perception of control that allows the clinician to feel that their desired actions and goals are achievable, and therefore feel more incentive and more motivation to follow through on actions that otherwise might be challenging..

This applies from a UX interaction standpoint, as well as for patient care decisions and clinicians’ broader workflows. Further, ensure the data deployed in the interface augments clinician expertise and supports clinician gestalt, and is built on a machine data model that the human model, to reduce confusion and improve that sense of control.

Empower clinicians

Empowering clinicians is a design principle that focuses on designing healthcare technology and tools that support the needs and workflows of healthcare providers. The goal is to create solutions that help clinicians be more efficient and effective in their work, while also improving patient outcomes.

Practical actions:

Understand workflows

Understanding the workflows of healthcare providers can help designers create solutions that fit seamlessly into their existing processes. This can involve conducting user research, such as interviews or observations, to gain insights into how clinicians work.

Clear visual cues

Use visual cues such as buttons, icons, and color to guide users and make it clear what actions they can take.

Reduce administrative burden

Minimizing administrative burden can help clinicians spend more time on patient care. This can involve automating tasks such as documentation or data entry, or simplifying workflows to make them more efficient.

Provide relevant information

Providing clinicians with the right information at the right time can help them make better decisions. This can involve designing solutions that provide access to patient data or clinical guidelines in a way that is easy to understand and use.

Design for usability

Designing solutions that are easy to use can help clinicians be more efficient and effective in their work. This can involve using familiar design patterns, minimizing complexity, and providing clear feedback.

Support collaboration

Supporting collaboration among healthcare providers can help improve patient outcomes. This can involve designing solutions that facilitate communication and coordination among clinicians, such as shared patient dashboards or messaging tools.

By empowering clinicians, designers can create solutions that support the needs of healthcare providers and help them deliver better care to patients. This can result in improved patient outcomes and a more satisfying work experience for clinicians.