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Content guide

Learn about the Veteran-facing Services Platform content strategy. Find content resources, tools, and examples you can use throughout the Digital Delivery lifecycle.

Using the Content guide

Expectations

Teams working on the Veteran-facing Services Platform are required to have “Content Strategy/Writing” as a skillset (see Team Roles).

Teams working on the Veteran-facing Services Platform are responsible for creating well-written, plain language content for their services. This content must adhere to the guidelines and rules laid out in the Content Style Guide.

If you have any questions, ask your DSVA contact.

Content style guide

Our content style guide evolves as we learn new information about how Veterans think about the services we provide.

Getting help

DSVA content resources are available to provide guidance and support throughout development and deployment.

  • For process-related questions, ask in the #support-external Slack channel.
  • For content-related questions, ask in your team’s “Product” Slack channel.