Digital Service Handbook
The Digital Delivery Guide refers to the following resources. They're collected here for easy reference.
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Checkpoint meeting
- Learn what the Checkpoint meeting is, how to schedule it, how to prepare, and what to expect.
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Conversation guide
- Create a conversation guide so you can focus your research sessions on getting answers to the questions you identified for your research sprint.
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Problem statement
- Describe the problem you're trying to solve and your current hypothesis.
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Product outline
- Use a product outline to describe your problem statement and hypotheses and keep track of how your service evolves after the Research and Discovery phase.
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Prototyping activities
- Plan, prepare, and conduct prototyping activities.
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Prototyping tips
- Prototyping is not about producing code you might use in your MVP. Instead creating a prototype is about creating just enough to test specific hypotheses.
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Research questions
- Run a team workshop at the beginning of each development phase to prioritize your team's research questions and the assumptions you need to test.
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Research sprints
- Plan your research sprints to answer your most immediate questions.
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Team structure
- Understand the team skillsets you'll need throughout the Digital Delivery lifecycle.
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Technical discovery
- Complete a technical review during the Research and Discovery phase and do ongoing technical discovery throughout the Digital Delivery lifecycle.
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User research activities
- Plan, prepare, and conduct user research activities.