Appeal Workflow #

graph TD V[Veteran] -->|claim| firstRO[DRO] firstRO -->|claim decision| V %% start(start appeal) -.- V V -->|appeal forms| R(Regional Office) subgraph -VBA- firstRO R --> choice{choice?} choice --> |Supp Claim| DRO[DRO] choice --> |HLR| DRO end DRO --> |decision| V choice --> |Board appeal, NOD| docket{docket?} choice --> |Legacy appeal, before AMA| Certification Certification --> InActiv[Activation] InActiv --> H[Hearing] subgraph -Hearing- H[Hearing] end docket --> |Hearing| InH docket --> |Evid Subm| In docket --> |Direct Review| In subgraph -Intake- InH(Intake for Hearing) In(Intake) end InH --> H[Hearing] H --> Transcription In --> VSO In --> ACD[ACD] VSO --> ACD[ACD] Transcription --> ACD[ACD] ACD --> JAT[Judge assigns] InActiv --> JAT subgraph -Decision- JAT --> AT[Attorney task] VLJSupport[VLJ support] -.- AT AT --> DR[Judge Decision Review] end DR --> |Appeal Decision| qr{QR?} qr --> |yes| QR(Quality Review) qr --> |no| D[Dispatch] QR --> D D --> |decision| VSat{Veteran satisfied?} VSat --> |yes| Enact VSat --> |no| repeat[SC, CAVC, MTV, reconsider]

Appeal States #

graph TD Vet_choosing Vet_choosing --> forms_at_VBA forms_at_VBA --> HLR forms_at_VBA --> SC forms_at_VBA --> Appeal HLR --> Vet_choosing SC --> Vet_choosing Vet_choosing --> satisfied Appeal --> at_Intake at_Intake --> at_Hearing at_Intake --> at_Decision at_Hearing --> at_Decision at_Decision --> at_QualityReview at_QualityReview --> at_Dispatch at_Decision --> at_Dispatch at_Dispatch --> Dispatched Dispatched --> Vet_dissatisfied[dissatisfied, restart] Dispatched --> Enacted Enacted --> Closed