Hearing Workflow

Hearing Workflow #

graph TD docket --> |if H| admin_actions{need hearing admin actions?} admin_actions --> |yes| HearingAdminActionTask HearingAdminActionTask --> ScheduleHearingTask admin_actions --> |no| ScheduleHearingTask ScheduleHearingTask --> AssignHearingDispositionTask AssignHearingDispositionTask --> disposition{hearing disposition?} disposition --> |postponed| ScheduleHearingTask disposition --> |held| waiveES{waive Evidence Submission?} waiveES --> |yes| TranscriptionTask waiveES --> |no| EvidenceSubmissionWindowTask EvidenceSubmissionWindowTask --> TranscriptionTask TranscriptionTask --> ACD[DistributionTask] ACD --> Decision disposition --> |cancelled| ihpVSO{IHP-writing VSO?} ihpVSO --> |no| EvidenceSubmissionWindowTask ihpVSO --> |yes| IHPTask IHPTask --> EvidenceSubmissionWindowTask disposition --> |no show| NoShowHearingTask NoShowHearingTask --> no_show_opt{next action} no_show_opt --> |reschedule| ScheduleHearingTask no_show_opt --> |recheck disposition| AssignHearingDispositionTask no_show_opt --> |wait to distribute| 90dayEvidenceSubmissionWindowTask 90dayEvidenceSubmissionWindowTask --> ACD disposition --> |no disposition within 48hrs| ChangeHearingDispositionTask ChangeHearingDispositionTask --> disposition

AMA Hearing #

For Hearing docket.

  1. Hearing Coordinator schedules hearing in docket order, resolving HearingAdminActions before hearing can be scheduled.
  2. Hearing is scheduled.
  3. VLJ preps for meeting using Caseflow Hearing and Reader.
    • Judge corrects issues on appeal while prepping using Intake’s issue editing capability
  4. Hearing happens
    • 4 types of hearings: travel, in person, video hearings, and virtual hearings
    • For Judges, the Daily Docket is primarily used to update the hearing’s disposition or mark the case Advance on Docket (AOD). Hearing coordinators may update disposition but will more often use it to update the hearing’s time.
    • The HearingDispositionChangeJob automatically locks a Hearing Day 24 hours after the hearing date – https://github.com/department-of-veterans-affairs/caseflow/wiki/Caseflow-Hearings#locking-a-hearing
  5. Assigns Hearing Disposition: held, cancelled, no show, postponed
  6. Hearing recording is transcribed and then entered into VBMS
  7. Mail team intakes evidence window waiver mail
    • Veteran can send in mail, which is processed by the BVA Intake team, before the decision is written up.

AMA Hearing vs. Legacy Hearing #

A HearingDay organizes Hearings and LegacyHearings by regional office and hearing room.